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Cineon Forum Index Discussions / Questions genesis plus problem
Author genesis plus problem

Joined: Feb 07, 2008
Posts: 1
From: Austin TX.
Posted: 2008-02-07 09:54   
Hi Guys,

finally got a Genesis plus to run here. Having some problems with the scans coming out black ie R:0 G:0 B:0 in the .cin file. I have viewed the file on multiple platforms so its not the SGI that is the problem. Now I have noticed that when the genesis software says "scanning" that the light doesn't come on. The light does, however, come on during focus and calibration so that works. I have no error messages when focusing or calibrating so all of that passed.

Any ideas?

I think it is a scanner issue? Maybe the filter wheel isn't turning around for the scan? There are no error messages that say there is a problem with the filter wheel though.

cheers for any help.

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